Your Gateway to Unforgettable Entertainment....
Explore immersive gaming experiences that captivate and engage.
Your Gateway to Unforgettable Entertainment....
Explore immersive gaming experiences that captivate and engage.
Explore immersive gaming experiences that captivate and engage.
Explore immersive gaming experiences that captivate and engage.
At WinShark Technologies, our mission is to deliver exceptional entertainment services that enrich people's lives. We believe in creating engaging experiences that allow our clients to enjoy their free time to the fullest.
Founded in 2005, WinShark Technologies has been providing top-quality entertainment services for over 15 years. We have worked with some of the biggest names in the industry and have a proven track record of success.
Our mission is to provide a world-class online rummy experience where players can enjoy seamless gameplay, secure transactions, and responsible gaming features. We are committed to ensuring that rummy remains a game of skill, strategy, and entertainment.
We promote responsible gaming by offering features like self-exclusion, deposit limits, and session time reminders to ensure a healthy gaming environment.
Whether you're a beginner or a seasoned rummy player, AceProRummy has something for everyone. Join us today and experience the thrill of online rummy like never before.
Welcome to AceProRummy, your ultimate destination for an exciting and secure online rummy experience. We are a premium online gaming platform owned and operated by WinShark Technologies, dedicated to providing players with a safe, fair, and thrilling rummy environment.
Our founder, Chandrasekar Magesh Kumar, is a visionary entrepreneur with a passion for online gaming and technology. With years of experience in the gaming industry, he has built AceProRummy as a platform that prioritizes fairness, security, and a seamless user experience. His leadership and expertise continue to drive the platform's growth and success.
WinShark Technologies value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our platform.
1.1 Personal Information: When you register on our platform, we may collect your name, email address, phone number, date of birth, and government-issued ID for KYC verification.
1.2 Financial Information: We collect payment details, including UPI, bank account, or card information, to process deposits and withdrawals.
1.3 Technical Information: We collect IP addresses, device information, browser details, and cookies to enhance user experience and prevent fraud.
1.4 Gaming & Transaction Data: We track gameplay activities, winnings, deposits, and withdrawals for compliance and security.
2.1 To Provide Services: We use collected data to facilitate account registration, process payments, and enable gameplay.
2.2 Security & Fraud Prevention: Your information helps us detect suspicious activities, prevent unauthorized access, and comply with anti-money laundering (AML) laws.
2.3 Customer Support: Your contact details may be used to resolve queries, disputes, or account-related concerns.
2.4 Marketing & Promotions: With your consent, we may send promotional offers, newsletters, or service updates.
3.1 Third-Party Service Providers: We may share necessary details with payment processors, KYC verification partners, and analytics providers.
3.2 Legal Compliance: We may disclose information to law enforcement or regulatory authorities if required by law.
3.3 Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred to the new entity.
4.1 Security Measures: We implement encryption, secure servers, and authentication mechanisms to protect user data.
4.2 Retention Period: User data is retained for as long as necessary for regulatory compliance, dispute resolution, and service continuity.
5.1 Access & Correction: Users can review and update their personal information through their account settings.
5.2 Data Deletion: You may request account closure and data deletion, subject to legal and compliance requirements.
5.3 Marketing Preferences: Users can opt out of promotional communications at any time.
6.1 Usage of Cookies: We use cookies to personalize user experience, store preferences, and track usage patterns.
6.2 Managing Cookies: You can adjust your browser settings to disable cookies, but this may affect platform functionality.
7.1 We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and continued use of our services implies acceptance of the revised policy.
Refund & Cancellation Policy
WinShark Technologies strive to ensure a seamless and fair gaming experience. This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are processed. By using our platform, you agree to this policy.
1.1 No Refund for Gameplay Losses: Refunds will not be issued for losses incurred due to gameplay decisions, strategy errors, or external influences.
1.2 Refund for Failed Transactions: If your account is debited for a deposit, but the amount is not credited to your gaming account, you may raise a claim with our support team. If verified, the amount will be refunded or credited within 7-10 business days.
1.3 Technical Failures: If a service failure on our end prevents you from accessing or using our platform after a successful transaction, we may issue a refund after verification.
1.4 Duplicate Transactions: If you accidentally make multiple deposits, you may request a refund for the excess amount within 24 hours of the transaction, subject to review and approval.
2. Cancellation Policy
2.1 Game Entry Fees: Once a user joins a real-money game, the entry fee is non-refundable unless a game is canceled due to a technical issue or a platform error.
2.2 Tournament Cancellations: If a scheduled tournament is canceled due to technical issues, all buy-in amounts will be refunded to players.
2.3 Voluntary Account Closure: If you request to close your account, any remaining balance will be refunded after necessary deductions (if applicable), subject to verification.
3.1 KYC Verification Required: Refunds and withdrawals will only be processed for accounts that have completed KYC verification with valid ID and address proof.
3.2 Refund Processing Time: Approved refunds will be credited within 7-10 business days via the original payment method.
3.3 Withdrawal Restrictions: Once a withdrawal request is processed, it cannot be canceled or reversed.
3.4 Suspicious Activity: If fraudulent activity is suspected, we reserve the right to withhold withdrawals or refunds until further investigation.
4.1 Chargeback Policy: Any chargeback request initiated by a user will result in an immediate account suspension until the dispute is resolved.
4.2 Dispute Resolution: Users must contact our support team for any refund-related disputes. If unresolved, legal proceedings will be subject to the jurisdiction of Coimbatore, Tamil Nadu.
These Terms and Conditions (“Terms”) govern your access and use of AceProRummy ("Platform"), owned and operated by WinShark Technologies (“Company,” “we,” “us,” or “our”). By registering, accessing, or using our website/app and services, you agree to abide by these Terms, along with our Privacy Policy and any other policies applicable to our services. If you do not agree, you must not use our services.
1.1 You must be at least 18 years old and legally eligible under applicable laws to use our services.
1.2 You confirm that you are not accessing the Platform from a jurisdiction where playing online rummy for real money is restricted or prohibited. The Platform does not offer services to users in states such as Andhra Pradesh, Telangana, Assam, Odisha, Nagaland, Sikkim, or any other states where online gaming for stakes is illegal.
1.3 You must provide accurate, complete, and up-to-date information during registration and maintain the security of your account credentials.
2.1 You agree to use the Platform solely for personal, entertainment purposes and shall not use it for fraudulent or illegal activities.
2.2 You shall not engage in any unfair practices, including but not limited to collusion, cheating, or using automated bots.
2.3 We reserve the right to monitor all gameplay activity to prevent fraud or misuse.
3.1 You may deposit funds into your account to participate in real-money games, subject to verification processes.
3.2 Withdrawals will be processed only after KYC verification, and you agree to provide valid identification and banking details.
3.3 We reserve the right to withhold or delay withdrawals if fraudulent or suspicious activity is detected.
4. Refund & Cancellation Policy
4.1 Refunds will be processed only in cases where services were not delivered due to technical failures on our end.
4.2 No refund requests will be entertained for losses incurred due to gameplay decisions.
4.3 If you initiate a deposit transaction and the amount is deducted but not credited to your gaming account, you may contact our support team, and we will resolve it within a reasonable timeframe.
5. Fair Play & Responsible Gaming
5.1 We are committed to promoting responsible gaming and offer features such as self-exclusion and deposit limits to help players manage their gameplay.
5.2 Users displaying problematic gaming behavior may be subject to account suspension or other preventive measures.
6.1 All content, including trademarks, software, graphics, and game mechanics, are the exclusive property of WinShark Technologies.
6.2 You may not reproduce, distribute, or modify any part of the Platform without prior written consent.
7.1 You shall not:
8.1 We do not guarantee uninterrupted, error-free services and shall not be liable for technical failures or loss of data.
8.2 We are not responsible for any financial losses incurred due to reliance on incorrect game strategies or third-party advice.
8.3 You agree to indemnify and hold WinShark Technologies harmless against any claims arising from your violation of these Terms.
9.1 We reserve the right to modify these Terms at any time. Any changes will be updated on the Platform, and continued use of the services constitutes acceptance of revised Terms.
10. Governing Law & Jurisdiction
10.1 These Terms shall be governed by and construed in accordance with the laws of India.
10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
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